There are big benefits to longer term agreement when it comes to a “must have” service offering like commercial office cleaning. Here are 3 considerations that justify negotiating a longer janitorial services contract and will start putting dollars back into your budget:
- Longer term agreements (over 3 years) allows the janitorial services company to amortize the equipment costs over a longer period reducing the monthly cost. This translates to a lower monthly cost to the client.
- Year one of a janitorial contract is rarely profitable for any commercial cleaning company. Financially, the awarded cleaning contractor is writing off janitorial equipment costs and stabilizing the account with more-than-budgeted staff to ensure a seamless transition and accommodate a new (and often very dirty) environment that needs more attention than a brief walk-through represents. Engaging a commercial cleaning company in a multi-year contract will alleviate the pressure to squeeze the account in year one to try to make a profit. Everyone can breathe easier and focus on sustainable priorities like client satisfaction and hitting short-term and long-term client goals.
- Focus on long term savings by having strategic conversations around scope of work and janitorial staffing adjustments based on continuous learning to hit your financial goals. These conversations are not productive when working with a one to two-year contract term.
Of course, all of these considerations only work with a janitorial services contractor who has innovative cleaning programs in place. Don’t trust just any commercial cleaning company with a long agreement without doing your homework. Ensure they are innovative, tending to client objectives and running a high-performance business before jumping into a long-term contract. If approached as a long-term partnership, you will benefit from a relationship that builds trust over time, hits your facility and financial goals and avoids a costly and time-consuming RFP process every year.
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